Get What You Need To Perfect Your Reward Program

BY Lucy Fang
May 21, 2022
Get What You Need To Perfect Your Reward Program - blog image

It’s time to take your reward program management to new heights! 

Now is the ideal time to find what you need to create, launch and manage a successful rewards program. And what is that? Technology!  Fostering a powerful rewards program strategy is only one piece of making a reward incentive program. You need to think past the sorts of the prizes presented in your program.  . It is fundamental that you ensure you find the right rewards program provider and management technology to ensure your program’s ease, transparency, performance, and success.  It is just as significant as choosing the right rewards to offer

A fully custom technology solution that will work for your program’s requirements is the most ideal choice to incorporate at your program’s  launch, however it tends to be challenging to track down something budget will allow, which could cause you to consider not investigating the best available options in today’s reward technology market space. Yet, imagine a scenario in which you could have a program management tool tailored to your specific program needs at an affordable price. Sounds too good to be true? It isn’t.

The following is what you can expect from All Digital Rewards, a leading reward management technology provider, and what you should be on the lookout for when shopping around for other providers.

The Necessities:

CX experience —  Are the reward service providers you are considering interested in helping you build relationships centered on customer value and engagement or just an out-of-the-box points or discounts program?

Advanced technologies —  Does the rewards service provider have the technology, advanced analytics, and expertise to make your program successful?

Strategic services — Make sure your vendor can provide more vital services, such as the predictive and industry-specific analytical models.

Customization — Avoid a packaged platform that requires configuration – not customization – to meet your requirements. The boxed platforms might get up faster,however with the present cutting edge innovations, there is no need for a boxed solution. If the provider’s core technology is built employing advanced microservices (not older legacy technologies), you can meet today’s customer’s preferences.

Rewards management solution comparisons — Selecting a big-name rewards provider is not necessarily in a company’s best interest anymore in today’s evolving technical climate. Response time is slow, and for the most part, their systems are built on legacy technologies, and to accommodate today’s consumer preferences they have had to incorporate many workarounds. This is the reason for their inability to provide real customization.

Response time — Think about the cruise line scenario. Which ship do you think can turn on a dime when market conditions change, or you have a need for a feature update or to make a change to meet the needs of a customer?

Self-service —  Is the service provider’s platform a self-service technology platform? Can it provide flexibility and responsiveness?

Marketing strategies — Do they understand the marketing strategies necessary to drive the technologies and promotions to support your various channel, sales, consumer, and employee initiatives?

Extensive incentive and reward offerings — Will you have to go to multiple resources to provide relevant rewards? Or does the provider have merchandise, digital rewards,  Visa® prepaid cards, gift cards, and travel?

Top 4 Program Offerings to Look For:

Program Reporting/Analytics

-Ability to receive/see real-time analytics and comprehensive reporting to help measure your program’s success.

Your Own Branded Marketplace/Participant Portal

-A marketplace with your branding is so crucial for your participants so they don’t feel like they are being sent to some third party who will release their information.

Account Management

-The provider should be able to accommodate full Admin access for you and any other users that will need to get in to control the program.

Extensive Reward Offerings

-Extensive, but not excessive. Sometimes too many rewards is overwhelming. Offerings that provide the latest trending and beneficial items for your participants.


-Communication between you and your incentive program management provider is vital to a successful program. Have the ability to reach a person for a question or to help solve a dilemma; you should never have to sit on hold or communicate with a robot.

Be sure to include All Digital Rewards, a leader in reward management technology, when procuring a new provider. ADR offers a customizable experience at an affordable price. Our rewards reward management platform, SaaS with Stack ™ and incentive and reward issuance applications and technologies meet the needs of today’s channel, consumer, sales and employee rewards initiatives. Our advanced micro services and dynamic technologies are cloud-based and built to evolve with the changing needs of your business. We have a one-stop approach to incentives and rewards giving clients the biggest bang for their buck with an extensive offering of merchandise, digital rewards,  Visa® prepaid cards, gift cards, and travel. All Digital Rewards will assist you in building a strategy and identify key customer differentiators and help you match the appropriate incentive. The best part is it is done with automated technology!

To learn more about driving higher engagement through Reward Management Technology call today at 866-415-7703 or click the “Schedule a Demo” button at the bottom of the page!