Every incentive program seeks for high user experience satisfaction scores while maintaining operational efficiency. The right technology makes this much easier. Technology manages participants, activities, event processing, different use case redemptions, validations, QA, reward fulfillment, reporting, and more. Organizations want to find ways to use technology to improve incentive payout processing, management, and fulfillment for their customer surveys, product rebate, employee recognition, health and wellness, sales incentive, and channel partner initiatives. However, it can be tricky to find the right incentive and reward software provider. These tips will help you evaluate your choices. There are two main types of vendors on the market: pure-play loyalty platform providers and loyalty managed services providers. A pure-play vendor offers technology to control and build incentive programs. These vendors will support framework establishment, program logic, implementation, strategic guidance, and analytics. Characteristics of a pure-play incentive provider: The organization is the owner of their program Extended participant data integrations Sophisticated loyalty incentive system engine Easy and fast user adoption Direct solution integrations, including third parties Quick to launch and bring to market Wide variety of pre-built rewards for engagement Wide variety of pre-built transactional reward options, including points accrual, codes, games, and redemption templates Strategic […]
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