Differentiate your gift card offerings Gift cards have long been a popular choice for both businesses and consumers. However, as the marketplace becomes increasingly competitive, companies must differentiate themselves with unique gift card offerings that cater to customer needs and desires. One way to stand out is by designing visually appealing and personalized gift cards. This creates a memorable customer experience and serves as a valuable marketing tool. Incorporating your brand’s colors, logo, and messaging into the design of your gift cards can help reinforce brand identity and recognition. Additionally, consider partnering with other businesses to create co-branded gift cards. This strategy can increase brand exposure, expand your customer base, and provide your customers with exciting new options. Another approach to creating unique gift card offerings is offering tiered rewards and flexible redemption options. This allows customers to choose from various rewards, such as discounts, free products, or memorable experiences. By providing choices, you empower customers and make the gift card experience more personal and enjoyable. In conclusion: In a crowded marketplace, where gift cards abound, the road to brand prominence lies in crafting unique offerings. These offerings create memorable and personalized experiences for your customers. By investing in creative […]
Tag: Customer Loyalty
Listen To The Statistics – It’s Time to Invest in a Loyalty Program
Are you still waiting on investing in a loyalty program? The statistics say it’s time to go for it. The Nielsen Global Retail Loyalty Sentiment Report gives businesses across the world numerous reasons to recognize the value of having a loyalty program to increase your company’s success. If you don’t have a loyalty program now, you’ll wish you did by the end of the year. A good loyalty program will drive your customers to frequently visit your establishment or website and spend more with you during each of their visits.Beyond just revenue generated from a core program, with the information your program allows you to collect, you will be able to deliver relevant, targeted promotions to your most loyalty program customers, resulting in an additional sources of revenue. Looking at the Nielsen Global Retail Loyalty Sentiment Report (NGRLSR) we see that 72% of customers stated that they would rather buy from a retailer with a loyalty program over one who doesn’t offer one. 74% of loyalty program participants say they’re more likely to be repeat customers of companies that offer loyalty programs — Loyalty programs give businesses greater levels of customer retention. Customers are also more likely to spend more […]
The Stats Don’t Lie: Invest in a Loyalty Program
Why should you invest in a loyalty program? The Nielsen Global Retail Loyalty Sentiment Report gives dozens of reasons why businesses across the world value have well-functioning loyalty programs. If you don’t have one now, you’re missing out on a huge opportunity. An effective loyalty program will motivate customers to visit frequently and spend more with you during each visit. In addition to revenue generated from a core program, with the data collected, you will be able to deliver relevant, targeted promotions to your loyalty program customers, resulting in an additional source of revenue. According to the Nielsen Global Retail Loyalty Sentiment Report (NGRLSR) 72% of customers agree that, if all other factors are equal, they’ll buy from a retailer with a loyalty program over one who doesn’t offer a loyalty program. 74% of loyalty program participants said they’re more likely to be repeat customers of businesses that offer loyalty programs — Loyalty programs give businesses greater levels of customer retention. Customers are also more likely to spend more and visit more frequently. Globally, the top two types of loyalty rewards valued by consumers are product discounts and rebates/cash back rewards. In the United States, rebates were more popular than […]
How to Use Incentives to Increase Your Net Promoter Score
A common metric for measuring customer loyalty and predicting business performance is the net promoter score. Many businesses are intimately familiar with this metric and work hard to get a good score. One way to improve your NPS is through the use of incentives. Let’s start with how to measure your NPS. The NPS is very simple and is based on having customers answer one question “How likely is it that you would recommend Business/Product?service to one of your friends or colleagues?” Customers are then asked to score the question between 1 and 10. After acquiring the data from your customers, you can group them into 3 different categories: To calculate your net promoter score, subtract the percentage of Detractors from the percentage of Promoters. To calculate your net promoter score, subtract the percentage of Detractors from the percentage of Promoters. For example, if you had 100 respondents and 25 were passive, 60 were promoters and 15 were detractors, your score would be 45. 60 – 15 = 45 Incentives can be helpful in both acquiring and raising your net promoter score. You can use incentives such as gift cards, prepaid visas, or digital rewards to encourage customers to give […]
Increase Customer Loyalty Through Rebates
Looking for a more efficient way to increase customer loyalty and engagement with your brand? Rebates programs are an effective way to motivate your customers to use your products and services over your competitors. The challenge is, how do you create a rebate program that will fit both your budget and will motivate your customers? What are the most essential features in an effective rebate incentive program? An effective rebate program typically includes the following features: Your rebate program’s success is tied to the quality of your planning. Ask yourself: Who is your target audience? What are your goals for your program? What resources will be necessary to support your rebate program? All of these questions and more should be answered during the planning phase. All digital rewards offers a fully customizable solution for your rebate program technology needs. The right technology solution is essential to the success of your redemptions process. You want technology that will allow for easy redemption for your customers and quality analytics for you to use in evaluating the program’s success. Your customers want to be able to easily understand what they need to do to get their rebate. If you make it too difficult […]
Use Rebates To Build Brand Advocacy
Are you considering a Rebates program? Rebates programs are a fantastic loyalty building tool when done right. Rebate programs show your customers that you want to engage in a customer relationship and want to give back to them. If you offer rebates, it will encourage your customers to become brand advocates, encouraging others to choose your brand over your competitors.Consumers are always looking for deals. A rebate offer will give the necessary push to convince a customer to choose your product over your competitors. Half of all major manufacturers and retailers use rebates as part of their normal product promotions and more the 70% of Americans take advantage of a rebate offer at least once every year. But how do you create an effective rebate program? There are several major elements that go into making a rebate program work effectively. You will need to understand the rebate laws and how they apply to what you want to promote. To avoid the challenges of keeping track of your offers, a centralized database of all information regarding the rebate offer will be important to your program. You will need clear, understandable, and easy to access redemption rules. Your process should be streamlined […]
How To Create Your Own Loyalty Program
The reason you’re reading this post – is it is likely you are curious about how to launch an awesome loyalty program. And it’s not as complicated as you think – so stop worrying. There are great options out there: Well, if you are looking to spend a lot of money and human resources, the do-it-yourself (DIY) route is where that happens. DIY not only takes a lot of money and time, but it also forces you to invest an enormous amount of time into investigating customer behaviors, UX trends, and the how-tos. You may come up with a truly unique idea for a loyalty program, but it could take months – even years – to complete the process on your own. Unless, of course, you have a whole department of developers focused solely on your loyalty program needs, it’s going to be quite an investment. The first step is looking for an agency with experience working in the loyalty and incentive fields. Agencies can help create custom and attractive loyalty programs. Their expertise is in developing programs from start to finish and managing all the marketing communication surrounding the development. There’s one consideration: How much will it cost. The […]
Create a Successful Panel Engagement Incentive Program
Are you in need of a few new tools that support your market research marketing initiatives? All Digital Rewards’ (ADR) fully customized web-based solution, ResearchSTACK™ does all that and more. ResearchSTACK is a turn-key panel engagement reward management platform utilizing ADR’s various microservices. This platform supports multiple panels and client project’s incentive payments (checks, PayPal, and prepaid card issuance), while simultaneously utilizing: rewards and merchandise redemption, sweepstake prize fulfillment with single point integration, PCI level security, complex event processing, scalable proofing systems assisted by advanced reporting, and analytics for small to large panel incentive programs. At the core of the platform are four modules that provide key event processing for your clients. The RewardSTACK™ module manages incentive event processing, and the GameSTACK™ module controls instant win event processing. Reward REACH™ manages the participant and partner communication processing, and if needed the Reward WIZARD™ API connects to your company-owned asset applications directly for a single point integration (single sign-on SSO) to deliver personalized and customized rewards instantly and in real-time. Common problems panel managers deal with are stale promotional offerings, a tight budget, and/or a disconnected user experience. When we hear this from marketers, the first thing we look at is what […]
White Paper: Four Key Components of a Successful Loyalty Program
One of the key tools that your company will use in its arsenal to meet important corporate objectives is a loyalty program. Whether it’s retaining or motivating key employees, motivating channel partners, attracting new customers or building brand advocacy, the incentive program design you choose can make or break the desired outcome. We believe that if the redemption process needs to be well managed and easy on your customers. The end user will demand that the payment is quick. With the ease of smartphones and laptops, consumers are educated enough to know there are very few reasons most rebate claims can’t be submitted online. Companies should offer online redemption even though it will increase the number of submitted claims. The benefits of online transactions is a reduction in data entry costs, turnaround time, and increased customer satisfaction. The opportunity to market additional products or services to the customer while they are submitting their information on your website also makes the ease of electronic program interaction quite valuable. If these goals are understood than the long-term payoff is substantially higher than the cost savings of unclaimed rebates. Customers are still looking for deals provided the promotional price is larger than the […]
All Digital Rewards is Expanding
September 26, 2016 – Irvine, CA – All Digital Rewards is excited to announce the opening of an additional office to accommodate their rapidly expanding Southern California client base. The new office is conveniently located at Oracle Tower, 17901 Von Karman, Suite 600, Irvine, California 92614. “I am very proud of how All Digital Rewards (ADR) continues to evolve to successfully support the ever-changing technologies and incentive program needs of ADR’s clients and industries we serve. Our team of experts and the reward management technologies we develop, help companies create excellent highly responsive employee recognition and customer loyalty programs,” says Kathryn Felke, president and CEO of All Digital Rewards. “This move will allow us to expand even farther into California, where so many of our clients are based.” Ms. Felke has a degree in Economics and Finance and 25 years of loyalty and promotional marketing experience in the hospitality, market research, retail, direct sales, and automotive industry. She founded All Digital Rewards in 2004 and the company now has a global reach of over 150 countries. Ms. Felke specializes in working with companies to assess their customer/consumer performance objectives and be responsive to ever changing technology. All Digital Rewards is […]
Cash Vs Blended Incentive Model: What Performs Better?
The following is a case study regarding a leading global market research company’s incentive reward program. They own and operate multiple research panels that deploy different incentives and delivery mechanisms to recruit, engage and retain panelists for research projects and programs. They actively engage millions of members with various client projects and programs. They have been a client of All Digital Rewards since 2012. All Digital Rewards approached the client to move off a pure cash-incentive-spend to a blended-reward-incentive mix of cash, prepaid debit cards, merchandise, and to apply advanced technologies to achieve a reduction in the overall program cash loyalty spend on incentives while at the same time improving customer experience, efficiencies in reward delivery, analytics and reporting. The client agreed to move one reward program to a blended reward mix. All Digital Rewards recommended an incentive program change due to All Digital Rewards operating other loyalty programs for clients with a blended methodology and saving over of 18% or more on their cash incentive spend and felt that if this client applied the same methodologies to their other programs they would realize substantial savings. A cash-based reward program is where the end-user, upon completing a qualifying market research […]
Professional Secrets: Why Test Drive Marketing Succeeds in 2016
For Immediate Release Lake Havasu City AZ, December 15, 2015- 2016 is right around the corner and with it, comes new marketing promotions and incentives. All Digital Rewards announced a new test-drive marketing promotion for 2016. In this promotion, All Digital Rewards will be managing the entire lead generation promotion for automotive dealers, making the direct marketing process simple and easy and having a cost-effective solution and high customer appeal. All Digital Rewards offers an entire promotion strategy that works hand-in-hand with automotive dealers and general managers sales goals. All Digital Rewards is a full-service marketing agency that provides direct mail list procurement, mail piece design, and test drive reward fulfillment. Our entire program management approach makes lead generation a simple and cost-effective solution for automotive dealers. All Digital Rewards expert marketing and design team make the process simple and generate the foot traffic into your dealership. There are over five samples to choose from, all of which are cost affordable and drive consumer behaviors. This marketing strategy includes multiple customer incentive options. There are physical prepaid cards and virtual prepaid cards for my test-drive rewards card choices. These incentives are open-looped, meaning they have the ability to be used […]
