Customer Engagement Archives

Category: Customer Engagement

How To Create Your Own Loyalty Program

The reason you’re reading this post – is it is likely you are curious about how to launch an awesome loyalty program. And it’s not as complicated as you think – so stop worrying.  There are great options out there: Well, if you are looking to spend a lot of money and human resources, the […]

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Comparing Loyalty Reward Management Solutions

The current landscape of changing consumer preferences and countless brand opportunities drive companies to embrace customer loyalty is the answer to increasing the lifetime value of their customers. Loyalty service providers looking to find companies in need of extending their customer’s lifetime value are more and more turning to content and lead generation providers who […]

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How Incentive Promotions Drive ROI in a Loyalty Program

Does your customer acquisition marketing campaign need a little boost?  Something to liven it up and add some pizzazz and excitement to your current recruitment promotion.  Or perhaps you need to notify your loyal advocates of a new product and refresh the idea of current programs into a campaign that’s been ongoing for a long […]

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Engage Customers with a Points Based Loyalty Program

Have you defined your customer acquisition and retention strategies? Is the process simple and easy to understand or is there unintentional friction and/or a disconnected experience?  Do you use brand management technology?  These questions are important in today’s evolving digital world as companies are moving to provide customers a seamless brand engagement experience to interacting […]

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Reward Mix is Essential in a Successful Loyalty Program

Has your sales incentive program turned to loyalty rewards yet? Are you finding that you have good engagement from your channel partners with your current channel sales incentive program? Does your sales promotions need deeper engagement and a more personalized contact to drive loyalty? Or are you still using mass blast communications and gimmicks? If […]

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Loyalty Program Software Comparisons

There sits your sales team.  They’re on the phone or in front of a customer, ready to land that big deal. You rely on these people to play an integral role in bringing your products and services to market through a dealer network.  But how much does your team know about current offers on the […]

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Loyalty Reward Card Program Management Software Comparisons

When one thinks about loyalty in the business world, the chances are high that a customer loyalty reward card or incentive program comes to mind.  Furthermore, it’s usually delivered through a points-based system in which customers can receive points in exchange for spending their time taking surveys, meeting sales goals, buying products and a myriad […]

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Online Customer Engagement? It’s Simple If You Do It Smart

A total of 52% of Web traffic to retail sites currently comes via smartphones and tablets, according to IMRG and Capgemini. Over a third (36%) of online sales are now completed on a smartphone or tablet device. This signals that sales are rising online, and sales are increasing online for mobile purchases versus the traditional […]

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The Untold Secret To Quality Incentive Programs

Incentive programs can lure new leads into your sales funnel, retain old customers, or motivate employees to increase their sales. While the past techniques of incentive programs have been useful, a new strategy is emerging, and it is taking the incentives industry by storm. During the past 5 years, there has been an obvious change […]

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Personally Engage your Customers

  Only 28% of consumers are loyal to their providers and brands. Now more than ever, companies are struggling to retain customers and have them returning time after time. With customer experience being the big ticket word, companies forget that part of the customer experience is engaging the customer and making them feel important. Brand […]

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Top 10 Reasons Why You Need All Digital Rewards

Having a positive customer experience can be difficult to maintain, especially in light of how fast things change. Companies are evolving and are in need of dynamic processes to keep the personal client touch all while easily integrating a new platform. We are the leaders in loyalty technology and incentives. We are All Digital Rewards. […]

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