About All Digital Rewards

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Who is All Digital Rewards?

All Digital Rewards is a global loyalty and incentive solution provider that expertly assists companies with employee and customer incentive programs by leveraging out-of-the-box customizable Platform services, gift cards, prepaid debit rewards, merchandise, digital rewards and more. The secure proprietary SaaS cloud-based RewardSTACK ™ Platform offers advanced technologies, RESTful APIs, security, and access to an extensive global gift card and reward portfolio of digital monetary and nonmonetary incentives and rewards.

What Makes Us Different?

At ADR, our mission is to transform the global loyalty and incentive solution ecosystem. Here’s how we stand out:

  • Innovative Platform: ADR is a cornerstone of innovation, offering the largest portfolio of customizable Rewards, Incentives, over 15+ redemption options, and Prepaid Card programs.
  • Global and Local: Our platform is designed for both global reach and local relevance. It features a brandable, hierarchical architecture with advanced localization and multilingual capabilities.
  • REWARDSTACK™: Our flagship automated reward delivery platform, REWARDSTACK™, brings unmatched customization and control to enterprise-level reward programs (B2B2B+ and B2B2C+).
  • Comprehensive Approach: We combine extensive digital rewards, advanced technology, and rigorous Security and Compliance measures to meet all your business needs.
  • Data-Driven Strategies: Powered by advanced analytics, our strategies aim to maximize global engagement and success.
  • Customize It! Make it uniquely yours with our tailor-made solutions that fit your program and brand perfectly.

Our innovative, comprehensive solutions elevate us from mere service providers to strategic partners, driving your business forward.

Our Story - Innovating Global Loyalty and Incentive Solutions Since 2009

Since its founding in 2009, ADR has consistently led the industry in innovative reward transaction processing. We’ve established and continually enhanced our leadership, expanding our core platform and diversifying our incentive and reward products to meet the dynamic needs of omnichannel users and global reward program managers.

  • 2006: Launched triggered-based reward and incentive workflows.
  • 2016: Partnership with Bancorp and Galileo for real-time prepaid card processing. Focus on PCI compliance and secure platform ecosystem.
  • 2017: Relaunch of ADR’s enterprise white label platform version, enhancing capabilities for large-scale, complex incentive programs and implementing advanced security and compliance standards.
  • 2018: Enhanced reward portfolio to include 2,000 plus global gift cards.
  • 2020: Advanced features like multilingual and localization for diverse user audiences.
  • 2021: Integration with Apple Pay, Google Pay, and Samsung Pay with our prepaid card services.
  • 2023: Became HITRUST Certified, enabled advanced fraud protection, enhanced data analytics and security, and introduced Reward Vault.
  • 2024: Enhanced global reward catalog with another 1 million plus rewards and incentives.

Today ADR offers a simple and efficient platform for businesses to send money to individuals worldwide. We provide a range of digital payment options, including gift cards and prepaid cards, allowing recipients to receive funds in various forms and currencies. This flexibility ensures that recipients can access their funds in the manner most convenient for them, irrespective of their location. With over a decade of operation, our leading global loyalty and incentive solutions has grown to support thousands of businesses, sending millions of payments. The company prioritizes security and ease of use, making it a trusted solution for businesses seeking to distribute digital incentives and rewards on a global scale.

Industries We Serve

  • Healthcare
  • Retail
  • Hospitality
  • Manufacturing
  • Automotive
  • Enterprise Digital Technology Providers

Wellness/Health

  • Employee Rewards
  • Customer Engagement
  • Sweepstakes
  • Sales Incentives
  • Channel Partner
  • Rebates

ADR’s reputation is built on robust data encryption, stringent access controls, and regular security audits, ensuring a secure and reliable environment for our clients and their end-users.

ADR operates with audited financials within a SOC2, PCI, and HIPAA-compliant, and HITRUST-certified environment, adeptly meeting diverse client data security requirements in need of global loyalty and incentive solutions.

Our Mission - A Vision for Excellence

At ADR, we aspire to be at the forefront of delivering cutting-edge, secure, and dependable digital reward processing solutions, bridging the gap between our clients and their customers. We are devoted to maintaining clear, professional communication fostering a culture of mutual dedication, continuous learning, and knowledge sharing. Our commitment is underpinned by meticulous attention to detail in all our endeavors. Prioritizing our clients and their customers is at the heart of our operations as we strive to develop user-friendly systems that meet and surpass their expectations.

Foundational Principles

  • Communicate thoroughly and professionally at the right level.
  • Dedication to each other.
  • Learn and share to grow with each other.
  • Innovate in our market.
  • Complete everything we do with detailed attention.
  • Build secure, reliable, and easy-to-use systems.
  • Our clients and their customers come first.

Our Strategic Pillars

Our Strategic Pillars are the foundation of our vision for excellence, embodying the essential elements that define and drive our success. Here, we delve into our core purpose and distinct niche, which shape our unique approach in the digital rewards landscape.

Purpose

The core of ADR’s mission is to connect our clients with their customers in the most engaging and meaningful ways. We understand that the potential for a deeper, more rewarding relationship is at the heart of every business interaction. Our role is to bridge this gap, using our expertise in digital rewards to create connections that are not only transactional but also resonate on a personal level. We empower our clients to strengthen these bonds, fostering loyalty and satisfaction beyond business transactions.

Niche

Our niche in Digital Reward Processing sets us apart in the financial services industry. Specializing in this area allows us to offer unique, tailor-made solutions that align perfectly with our clients’ diverse needs. Whether through customizable prepaid debit cards, direct payments, or an array of non-monetary incentives, we provide an extensive selection of digital rewards. This specialization ensures that we stay at the forefront of innovation, constantly adapting to the evolving market trends and technological advancements, thus ensuring that our clients always have access to the best and most effective reward solutions available.

Our Commitment - Revolutionizing Rewards Since 2009

Established in 2009, ADR has been unwavering in its commitment to delivering comprehensive global reward processing technology, innovative sweepstakes, instant win games, and both monetary and non-monetary reward fulfillment. Our diverse reward portfolio spans from customizable prepaid debit cards (including virtual and physical forms compatible with Apple Pay, Google Pay, and Samsung Pay) to well-known brand gift cards, digital content, PayPal, checks, direct payments, experiential rewards, charitable contributions, merchandise, and client-managed options, all available through various delivery methods. These offerings are collectively known as ADR’s Reward Transaction Processing Services and Systems.

Leverage Expertise at ADR

At ADR, our seasoned management team prides itself on a decentralized leadership model, fostering open communication across all levels. This approach ensures a comprehensive understanding of business risks, encompassing threats, vulnerabilities, and necessary safeguards, guiding decisive action. Our culture of transparent, non-confidential information sharing aligns our team with both organizational and client objectives, cementing our commitment to excellence.

Simplified Excellence

ADR’s innovative, multilingual platform streamlines rewards program management across B2B2B2C+ hierarchies with unparalleled ease. Our integrated system eliminates the complexity of coordinating with multiple vendors, offering a single, comprehensive solution for both technology and rewards. Access ADR’s full suite of services through one seamless integration complemented by a tailored client interface. Our platform proficiently processes and validates event activities, enabling the efficient issuance of monetary and non-monetary rewards from our extensive global portfolio.

Rapid Deployment, Effortless Integration

Our reward management solutions are crafted for swift, hassle-free implementation, blending seamlessly into your existing digital ecosystems. With a clear, step-by-step process and robust support, we swiftly address and resolve common concerns around integration challenges. Designed for adaptability and user-friendliness, our technology ensures a smooth transition for both clients and end-users. Deployment is impressively quick, typically within ten business days post-contractual onboarding and funding. This expedited approach accelerates value realization and significantly enhances user experiences, perfectly aligning with our client’s goals to improve behavioral outcomes.

Enhanced Security, Trusted Protection

In the critical realm of digital health, where sensitive personal health information is paramount, our security measures stand at the forefront. Adhering to industry benchmarks like ISO 27001, PCI DSS, and HITRUST, our stringent security protocols guarantee superior data protection. We employ advanced data encryption, access control, and frequent security audits to thwart unauthorized access and safeguard data integrity. Our comprehensive disaster recovery and business continuity plans are also meticulously designed to ensure consistent availability, even in unforeseen events. These rigorous security strategies foster a secure, reliable environment for our clients and their users, reinforcing trust in our rewards management solutions and the broader digital health infrastructure.

Unwavering Privacy Commitment

At ADR, the confidentiality of personal information is a cornerstone of our operations. We steadfastly refuse to disclose, sell, or share any personal data with third parties. This encompasses safeguarding details like names, addresses, phone numbers, account numbers and balances through industry-standard practices. We maintain strict data segregation, ensuring electronic files are never mixed with those of other clients, with each customer benefiting from distinct, secure storage within our network. While committed to privacy, we responsibly cooperate with law enforcement inquiries and verify third parties upholding intellectual property or proprietary rights, balancing confidentiality and legal obligations.

Explore Next

Ready to dive deeper into incentive program strategy and implementation? Explore these additional resources:

ADR Resources

Real-world examples of successful incentive programs

Trust & Security

Learn about ADR’s commitment to data protection

Rewards Catalog

Explore extensive reward options with global delivery

Contact ADR

Have questions? Speak with an Incentives Specialist

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