INCENTIVE AND PRIZE FULFILLMENT

Prize fulfillment covers everything after a winner is selected: identity and eligibility verification, affidavit and release collection, tax withholding and reporting where thresholds apply, and delivery of the prize itself. It is the step most promotion budgets underestimate and where most compliance exposure sits.

All Digital Rewards provides an experienced full-service team for procurement and fulfillment of incentive and prize promotions. Our dedicated in-house team has multi-country expertise supported by proprietary software to service, track, and report.

We take care of the details with careful kit packing, warehousing, shipping, and customer support. Our expert team works with clients through their incentive program initiatives and supports vendors, tie-in partners, co-sponsors, and prize suppliers to ensure trouble-free incentive and prize fulfillment.

• Procurement & Fulfillment
• Rebate Fulfillment
• Winner Validation and Verification
• Trip Coordination
• Secure Storage and Warehousing
• Custom Pick and Pack
• Inventory Management
• Shipping and Distribution
• Order Tracking
• Toll-free Phone Support

We understand data is relevant to incentive program decisions and provide data analytics in a context where clients can make actionable decisions influencing the incentive promotion’s outcome.

Prize fulfillment is the process of managing and delivering prizes to promotion or sweepstakes winners. It can include winner verification, prize procurement, inventory management, packaging, shipping, tracking, customer support, and reporting.

A prize fulfillment company manages the operational steps required to get prizes from the sponsor or supplier to the winner. Services may include procurement, winner validation, warehousing, custom packing, shipping, tracking, trip coordination, customer support, and program reporting.

When statutory thresholds are met for sweepstakes and promotions they are reported on IRS Form 1099-MISC in Box 3 for prizes and awards.

Prize fulfillment time varies based on winner verification, prize availability, sourcing, customization, shipping method, destination, and program requirements. Digital or readily available prizes can often be fulfilled quickly, while physical, custom, international, or travel prizes may require additional time.

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Call Center Solutions

All Digital Rewards offers a wide range of call center services designed to help you create, cultivate and maintain your most precious asset—your customer relationships

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Direct Mail

We have everything you need to jump-start your direct mail campaign; creative, design, lists, printing, mail and handling, incentives, tracking, and analytics.

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Incentive & Prize Fulfillment

All Digital Rewards provides an experienced full-service team for procurement and fulfillment of incentive and prize promotions.

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Rebate Fulfillment

We believe that if the redemption process is easy, and the payment is quick that the long-term payoff is
substantially higher than the cost savings of unclaimed rebates.

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Reward Technology Solutions

All Digital Rewards’ SaaS solutions support the diverse set of technologies that integrate consumer and loyalty systems and processes quickly and cost-effectively.

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