OMNI-CHANNEL ENGAGEMENT

MULIT-COMMUNICATION CHANNELS

As the world of communication expands and develops, you need to ensure that you are communicating in the method that the end-user wants to communicate. This allows for the development of personalized engagement. We understand some of these forms of communication have limitations, but if that is how the end-user wants to garner that initial communication, there has to be a way to permit this. And with communication forms developing faster and broader day by day, you need a partner that can help you engage consistently while ensuring the process is unified to your processes and personalized to the end-user. This is truly the case of an ounce of sweat today saves a pound of reactive effort tomorrow.

Types of Engagement Channels

  • Physical
  • Website
  • Mobile app
  • Catalog
  • Social media
  • Telephony
  • Text messaging
  • Instant messaging
  • Video

Types of Engagement

  • Voice
  • Text
  • Email
  • Push Notification
  • Pop up
  • Forum
  • Tablets
  • Phablets
  • Wearable devices

LEARN MORE!

Please click on the “Request for Information” button to have one of our specialized team members contact you to set up an exploratory call in order to demonstrate what modules of our platform you are looking for. We look forward to learning more about your goals, expectations, and concerns to see if we are the right fit for you.

ENGAGEMENT DEVICES

  • Kiosk
  • Home phone
  • Mobile phone
  • Smartphone
  • PC
  • Laptop
  • Tablets
  • Phablets
  • Wearable devices