Customer acquisition is managing your customers and customer prospects who are generated by a large variety of your marketing techniques. Some businesses are highly successful at bringing in new leads and keeping old ones. However, others struggle to get their name into the business network. Here we will discuss 6 factors that could kill your next customer acquisition campaign.
- Having No Strategy
Walking into a campaign with no strategy is a good start to create a disaster for yourself. Planning goals and a strategy of how to reach those goals will set your plan in action. This will give you a timeline for you to measure your progress against. Any strategy is better than no strategy-so plan out what you want to accomplish and how you think you will get to that point.
2. Marketing to the Wrong audience
There are companies who have wonderful ideas, products, and employees but, they are reaching out to the wrong target audience. Modern retail businesses pick a niche market or target audience to have an easier time marketing to them. If you are marketing to the general public, without a niche in mine, and you are selling photo frames you may have a niche market of homeowners or people in their mid to late twenties.
3. Having a Bad Offer
Targeting and strategy planning can take you a long way. However, if your offer is bad this will take away from all of your efforts thus far. Create an offer that will assist the consumer or help them create a solution to a problem they are having. By doing this, you resonate more in their mind as a good brand. With enough positive reinforcement, you will create a relationship with your customers stemming from your good offer.
4. Using Legacy Technology
Although technology is constantly changing, keeping old legacy technology will only set you back. Now, you don’t have to update every week, every month, or even every year! But, updating your system roughly 2-4 years is a positive change. It will allow you to use the benefits of new technology without having to retrain year after year.
5. No Analytics
This is one of the most important pieces to your campaign. Create analytics and get the statistics of how your company is growing. Find things that specifically work and find the things that don’t. After you learn your offer, audience, and strategy, it’s all a game of trial and error. Do not limit yourself by skipping this part.
6. No Reporting
Finally, create reports to get all parts of your company on the same page. By showing visuals, numbers, and percentages you will easily communicate to your company members what is working for your brand and what doesn’t. This helps you capitalize on the good ideas, throw out the bad, and leave room for new ideas and creations.
The steps above are not easy by any means. But, by planning ahead and making time and space for yourself to do these things, you will attract a higher amount of quality customers and develop an overall better brand for yourself.
For more information on Customer Acquisition call us at 866-415-7703.